Omag, technology and flexibility in single dose
Omag is an Italian company that has been designing and manufacturing packaging machines for powdery, granular, liquid and pasty products in single-dose (such as olive oil, vinegar, sauces, ketchup, salt, pepper, sugar, dressing, honey etc.) into 3 and 4 side sealed sachets, stick-packs and doy-packs for over 50 years in the food industry. Omag was founded in 1973 and today counts over 130 employees and its export business accounts for 70% of the turnover.
The company has three production plants: one entirely dedicated to the production of components (about 65% is produced internally) and the new headquarters of over 6000 square meters where mechanical and electronic design, machinery assembly and testing take place.
International sales network and, thanks to agents and distributors, a global presence, which is also supported by two foreign sales offices.
Every machine is customizable, can easily pack a wide range of products in different pouches dimensions and sizes and can be designed on one or more packaging lanes according to customer’s indications about speed and production. Omag machines can be completed with robot counting and feeding systems, cartoning machines, customized with a large variety of optionals and finishing on the base of customer specifications.
Innovation and technologies
From a technological point of view, in recent years Omag has focused on issues related to the opportunities offered technologies and energy saving. In fact, all Omag models are now offered in a fully electronic version, guaranteeing flexibility and energy saving.
As far as technologies are concerned, Omag uses a series of software implemented on its packaging machines to comply with regulations in terms of traceability, safety, quality and interconnection with company information systems.
In addition, thanks to remote control, Omag’s customers can request additional services that allow it to monitor and interact with packaging machines installed worldwide with real-time access to a series of functional data to diagnose their status and provide targeted assistance in case of anomalies.
After sales services
With the aim of ensuring increasingly timely service, Omag is developing artificial intelligence algorithms for predictive maintenance, i.e. the prevention of potential faults before they occur in order to avoid unexpected production downtime. Omag has also integrated augmented reality systems so that the customer, by framing the packaging machine with a smart device, can have immediate access to a series of data, user and maintenance manuals and analyze the status of the machine in complete autonomy.
Customer centricity: Omag as a reliable all-around partner
An important novelty concerns secondary packaging: Omag used to supply complete lines by working with partners, while now, thanks to continuous investment in research and development and favorable tests on different prototypes, Omag is finally able to offer a complete 360° solution, from primary to secondary packaging.
Omag wants to be a reliable partner for the customer, able to offer a complete, easy-to-use and intelligent solution that allows monitoring all parameters and intervening – even remotely – to solve any anomalies. In this way, production is continuous, downtime and losses are minimized.
My-O: new Omag’s dedicated customer portal
With the aim of offering the best customer experience, the brand new My-O portal was launched in recent months. This is an online reserved area and accessible to Omag customers that allows them to consult the documents of their machines and lines, from certificates to machine manual, from electric and pneumatic schemes to spare part list, organized by contents and by machine models.
In addition, customers can view the 3D of the machine making easy the spare parts offer, in a secure way and with the 24-hours support of the Service Omag.
Visit www.omag-pack.com to be always update with the latest news and events.
